Privacy Policy

Last updated: June 17, 2026.

Rosestyle is a specialty living rose plant business serving local customers around Oakville, Milton, Mississauga, Thornhill, and the West GTA. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.

Information we collect

We collect information you choose to provide, such as your name, email address, pickup or delivery details, order notes, availability requests, account details, and messages you send to Rosestyle.

When you place an order, payment information is handled through a secure payment provider. Rosestyle receives order and transaction status information needed to confirm payment, prepare pickup or delivery, prevent fraud, and support customer service. We do not store full payment card numbers on our website.

We may also collect basic technical information from website use, such as device type, browser type, pages visited, approximate location derived from network information, and interactions with the website. This helps us understand site performance, improve navigation, protect the storefront, and maintain shopping functions such as cart and checkout.

How we use information

We use customer information to process orders, manage rose availability, arrange pickup or local delivery, send order and service messages, answer questions, maintain customer accounts, improve the website, and protect Rosestyle from misuse or unauthorized activity.

If you sign up for updates or ask to be notified about availability, we may use your email address to send relevant Rosestyle messages. You can ask us to stop non-essential email communication at any time.

Cookies and similar technologies

Rosestyle may use cookies and similar technologies for necessary website functions, including cart, checkout, account, security, and language or preference settings. These are used so the website can operate properly.

We may also use limited measurement tools to understand how visitors use the site and improve the customer experience. Where consent is required for non-essential cookies or tracking, we will request consent or provide a practical way to manage preferences.

Service providers

We work with trusted service providers that help operate the website, process payments, manage orders, send transactional email, maintain inventory or product data, host the storefront, and measure site performance. These providers may process information only as needed to provide their services to Rosestyle.

Sharing information

We do not sell customer personal information. We may share information with service providers, when required to complete an order, when needed to comply with law, to prevent fraud or security issues, or to protect the rights and safety of Rosestyle, our customers, and the website.

Retention and security

We keep information only as long as reasonably needed for order records, customer support, business operations, legal obligations, accounting, security, and dispute prevention. We use reasonable administrative, technical, and organizational safeguards to protect information, but no online system can be guaranteed to be completely secure.

Your choices

You may contact us to request access to, correction of, or deletion of personal information associated with you, subject to legal, security, accounting, and order-record requirements. You may also withdraw consent for non-essential communications.

Updates to this policy

We may update this Privacy Policy as Rosestyle changes. The latest version will be posted on this page with the updated date.

Contact

Questions about this Privacy Policy can be sent to info@rosestyle.ca.